Reconnecting You Privacy Policy

This privacy policy sets out how Reconnecting You uses and protects any information that you give Reconnecting You when you use this website.

Reconnecting You is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Reconnecting You may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01 May 2018.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your rights

  1. The right to be informed

Individuals have the right to be informed about the collection and use of their personal data. This is a key transparency requirement under the GDPR.

What we collect

We collect the following information:

  • First name
  • Contact information – email address only
  • Confirmation of whether you want to receive our monthly newsletter
  • Background information about your fatigue illness via the Online Health Profile

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To be able to contact you to set up you free 30 minute Health Profile Review
  • To send you our monthly newsletter
  • From time to time, we may also use your email information to contact you for market research purposes.

How long we keep your information

  • Online Health Profile form – this will be kept for 6 months after the Health Profile Review if no further consultations take place.
  • Online Health Profile Review –  if further consultations take place, it will be kept for 10 years (this is a requirement of my insurance company to retain records of consultations for 10 years).
  • Email address for newsletter – an email will be sent each March seeking confirmation that you want to stay on the newsletter mailing list.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

  1. The right of access

You have the right to access your personal data, and supplementary information, so that you know what we hold and can verify the lawfulness of the processing.

If you would like a copy of the information held on you please write to info@reconnectingyou.co.uk  or Reconnecting You, The Old Bank, Eyre Street, Clay Cross, Derbyshire S45 9NS.

  1. The right to rectification

You have the right to have inaccurate personal data rectified or completed if it is incomplete.

You can make a request for rectification verbally or in writing, and we have to respond within one month.

If you would us to rectify inaccurate data held about you, please call 07973 305093 or write to info@reconnectingyou.co.uk  or Reconnecting You, The Old Bank, Eyre Street, Clay Cross, Derbyshire S45 9NS.

  1. The right to erasure

You have a right to have personal data erased – this is also known as ‘the right to be forgotten’.

You can make a request for rectification verbally or in writing, and we have to respond within one month.

If you would us to rectify inaccurate data held about you, please call 07973 305093 or write to info@reconnectingyou.co.uk  or Reconnecting You, The Old Bank, Eyre Street, Clay Cross, Derbyshire S45 9NS.

Please note – this right is not absolute and only applies in certain circumstances.

  1. The right to restrict processing

You have the right to request the restriction or suppression of their personal data.   Under this right, we are permitted to store the personal data, but not use it.

An individual can make a request for restriction verbally or in writing.

You can make a request for rectification verbally or in writing, and we have to respond within one month.

If you would us to rectify inaccurate data held about you, please call 07973 305093 or write to info@reconnectingyou.co.uk  or Reconnecting You, The Old Bank, Eyre Street, Clay Cross, Derbyshire S45 9NS.

Please note – this is not an absolute right and only applies in certain circumstances.

  1. The right to data portability

You have the right to data portability.  This allows you to obtain and reuse your personal data for your own purposes across different services.

This right allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without affecting its usability.  Doing this enables you to take advantage of applications and services that can use this data to find them a better deal or help them understand their spending habits.

If you would like help with this, please call 07973 305093 or write to info@reconnectingyou.co.uk  or Reconnecting You, The Old Bank, Eyre Street, Clay Cross, Derbyshire S45 9NS.

  1. The right to object

You have the right to object to:

  • processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
  • direct marketing (including profiling); and
  • processing for purposes of scientific/historical research and statistics.

We do not undertake any of these activities, but if you would like to know more, please call 07973 305093 or write to info@reconnectingyou.co.uk  or Reconnecting You, The Old Bank, Eyre Street, Clay Cross, Derbyshire S45 9NS.

  1. Rights in relation to automated decision making and profiling.

The GDPR has provisions on:

  • automated individual decision-making (making a decision solely by automated means without any human involvement); and
  • profiling (automated processing of personal data to evaluate certain things about an individual). Profiling can be part of an automated decision-making process.

We do not undertake any of these activities, but if you would like to know more, please call 07973 305093 or write to info@reconnectingyou.co.uk  or Reconnecting You, The Old Bank, Eyre Street, Clay Cross, Derbyshire S45 9NS.